ANS-1323 · INVENTORY & ITEM MANAGEMENT

How to Display Item Options on Your NetSuite Web Store?

Properly configure and link custom item options to ensure they appear and are selectable for customers on your NetSuite web store.

Short answer

To display item options on your NetSuite web store, create a new Transaction Item Option, checking the 'Web Store' box. Then, link these options to the specific item record. This ensures customers can view and select them directly on your e-commerce site.

Scenario

NetSuite users often need to present various configurable options for their products directly on their web store. Without proper configuration, these crucial item options may not be visible or selectable to customers, hindering the online shopping experience and product customization.

Solution

To ensure item options are displayed correctly on the NetSuite web store, follow these steps:

  1. Navigate to Customization > Lists, Records, & Fields > Transaction Item Options and create a new Transaction Item Option.

  2. On the new Transaction Item Option record, locate and check the 'Web Store' checkbox. This action enables the option to be displayed on the web store if it is linked to an item.

  3. Access the relevant item record. On the item record, select and link the desired Transaction Item Options that should be available for that specific item.

  4. Save the item record to apply the changes.Following these steps will ensure that the configured item options are visible and selectable for customers on the NetSuite web store.

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