ANS-0242 · PRINTING, PDF & EMAIL TEMPLATES
How to Fix Pixelated Logos on NetSuite PDF Documents?
Improve the clarity and resolution of your company logo on NetSuite-generated PDF forms by adjusting printing preferences.
Short answer
To resolve pixelated logos on NetSuite PDF documents, navigate to Setup > Company > Printing, Fax and Email Preferences. Adjust the 'Logo Scaling Factor' to 1 and enable 'Use Logo Image DPI When Printing' to significantly enhance the resolution and sharpness of your company logo on all printed and emailed forms.
Scenario
Users often encounter issues where their company logo appears pixelated or blurry on NetSuite-generated PDF documents, such as invoices, sales orders, or statements. This can detract from the professional appearance of business communications and may indicate suboptimal image rendering settings within NetSuite.
Solution
To improve the resolution of your logo on NetSuite PDF documents, follow these steps:
Navigate to Setup-Company-Printing, Fax and Email Preferences.
Locate the 'Logo Scaling Factor' field and adjust its value. Setting this factor to 1 is generally recommended for optimal clarity.
Enable the 'Use Logo Image DPI When Printing' checkbox. This setting will utilize the original DPI of your logo image, significantly increasing its resolution on printed and emailed forms.
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