ANS-0952 · PRINTING, PDF & EMAIL TEMPLATES
How to Generate and Customize Pick Tickets in NetSuite
Understand the conditions for pick ticket availability and the correct method for customizing their printed output in NetSuite.
Short answer
Pick tickets in NetSuite are available only after a sales order is approved and before it is fulfilled. To customize the printed layout of pick tickets, users should modify the dedicated Advanced PDF/HTML Templates for picking tickets, rather than attempting to customize the sales order entry form directly.
Scenario
Users may encounter situations where pick tickets are not available for printing or require specific customization for their printed output. The challenge lies in understanding the prerequisites for pick ticket generation and identifying the correct NetSuite customization method to modify their appearance.
Solution
Pick tickets are only available for sales orders that have been approved and have not yet been fulfilled.
Customization for printed pick tickets involves modifying Advanced PDF/HTML Templates specifically for pick tickets. This is the correct method, rather than attempting to customize the sales order entry form directly for this purpose.
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