ANS-1836 · PRINTING, PDF & EMAIL TEMPLATES
How to Increase NetSuite Email Campaign Limits with DKIM Configuration
Understand the default email sending limits in NetSuite and the steps required to enhance email deliverability and volume through proper domain authentication.
Short answer
NetSuite email campaigns are limited to 10,000 emails monthly, but this can be increased. Configure DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF) records with your DNS provider. This involves setting up specific CNAME and TXT records to authenticate your email domain and improve deliverability.
Scenario
Organizations utilizing NetSuite for email marketing campaigns may encounter a default monthly sending limit of 10,000 emails per campaign. This limitation can restrict outreach efforts for larger audiences or frequent communications. To scale email operations and ensure optimal deliverability, it becomes necessary to address these sending restrictions and properly authenticate the sending domain.
Solution
NetSuite email campaigns have a default sending limit of 10,000 emails per month per campaign. This limit can be increased by properly configuring your email domain for authentication.
To increase the email campaign limit and ensure proper email authentication, follow these steps:
Verify that your domain names are correctly configured within NetSuite.
Configure your DNS provider with the necessary records for email authentication. This includes setting up CNAME records for DomainKeys Identified Mail (DKIM) and a TXT record for Sender Policy Framework (SPF). The SPF record should include 'mailsenders.netsuite.com' to authorize NetSuite to send emails on behalf of your domain.
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