ANS-1109 · WEB SERVICES & INTEGRATIONS
How to Locate Your NetSuite Account ID for Integrations and Bundles
Understanding where to find your NetSuite Account ID is crucial for bundle installations, integrations, and support interactions.
Short answer
Your NetSuite Account ID can be found through several methods: checking the page source, navigating to Support > SuiteAnswers > Contact Support by Phone, or viewing it next to the Customer Login. For SuiteScript, the nlapiGetContext().getCompany() function (SuiteScript 1.0) can retrieve it. The definitive location is Setup > Company > Company Information.
Scenario
NetSuite users often need to identify their specific NetSuite Account ID, also referred to as the Company ID. This identifier is essential for various administrative tasks, including installing bundles, configuring third-party integrations, or providing information to NetSuite support. Locating this unique ID ensures proper system configuration and communication.
Solution
The NetSuite Account ID, also known as the Company ID, can be located using several methods:
Via SuiteScript:
For SuiteScript 1.0, the Account ID can be retrieved using the function:
nlapiGetContext().getCompany()While this function is part of the SuiteScript 1.0 API, it may still function due to backward compatibility. For SuiteScript 2.x, current best practices involve using modules like N/runtime or N/config to retrieve company information.
Page Source Inspection:
The Account ID is often present at the complete end of the web page source code for any NetSuite page.
Through Support Menu:
Navigate to Support > SuiteAnswers > Contact Support by Phone. The company number will be visible on this page.
Next to Customer Login:
Within your NetSuite instance, the Account ID may be displayed next to the Customer Login area.
Company Information Page:
The most direct and definitive location to find the NetSuite Account ID is by navigating to Setup > Company > Company Information.
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