ANS-0329 · OTHER
How to Perform a Hard Refresh in NetSuite for Different Browsers?
Learn the essential browser shortcuts for normal and hard refreshing NetSuite pages to ensure you are viewing the most current data and configurations.
Short answer
Performing a hard refresh in your browser clears the cache for a specific page, forcing it to load the latest version directly from the server. This is crucial when troubleshooting display issues or verifying recent NetSuite configuration changes across various browsers and operating systems.
Scenario
Users working within NetSuite may occasionally encounter situations where recent changes or updates do not appear to be reflected on a page. This can happen due to browser caching, which stores older versions of pages to improve loading times. To ensure the most current information is displayed, a hard refresh is often necessary.
Solution
To ensure NetSuite displays the most current data and configurations, users can perform either a normal refresh or a hard refresh using specific browser shortcuts. A hard refresh bypasses the browser's cache, forcing a complete reload of the page content from the server. Below are the common shortcuts for various browsers and operating systems:
Google Chromen
- Windows:n
- Normal Refresh:n
F5nn
- Hard Refresh:n
Ctrl+F5nn
- Mac:n
- Normal Refresh:n
Cmd+Rnn
- Hard Refresh:n
Cmd+Shift+Rnnn
Mozilla Firefoxn
- Windows:n
- Normal Refresh:n
Ctrl+Rnn
- Normal Refresh:n
F5nn
- Hard Refresh:n
Ctrl+F5nn
- Hard Refresh:n
Ctrl+Shift+Rnn
- Mac:n
- Normal Refresh:n
Cmd+Rnn
- Hard Refresh:n
Cmd+Shift+Rnnn
Apple Safarin
- Mac:n
- Normal Refresh:n
Cmd+Rnn
- Hard Refresh:n
Option+Cmd+EnExpert NetSuite Support
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