ANS-0875 · CSV IMPORT & DATA MIGRATION
How to Resolve Date Format Mismatches Between NetSuite and CSV Imports
Ensure successful data imports by aligning date preferences in NetSuite with the format used in your CSV files.
Short answer
To resolve date formatting issues when importing CSV files into NetSuite, the most effective method is to ensure that the date format set in your NetSuite user preferences precisely matches the date format used within your CSV file. Custom Excel formatting may not always yield the desired results for imports.
Scenario
Users often encounter difficulties when importing data from CSV files into NetSuite, particularly when date fields are involved. Attempts to reformat dates directly within spreadsheet applications using custom formats may not consistently resolve the issue, leading to import errors or incorrect date interpretations.
Solution
The most reliable approach to prevent date formatting discrepancies during CSV imports into NetSuite is to synchronize the date formats. This method has proven more effective than attempting to define custom date formats within the spreadsheet application itself.
Adjust user preferences in NetSuite to match the date format present in the .csv file.
Ensure the .csv file's date format (e.g., mm/dd/yyyy or dd/mm/yyyy) is identical to the format configured in NetSuite.
Expert NetSuite Support
Need help with this NetSuite issue?
CSV Import & Data Migration consulting and configuration support