ANS-0295 · ROLES, PERMISSIONS & SECURITY
How to Resolve “Higher Permission Needed for Custom Record Type” Error in NetSuite?
Users encountering a "higher permission" error when accessing a custom record page in NetSuite can resolve this by adjusting specific role permissions.
Short answer
To resolve the "You need a higher permission for custom record type XXXX to access this page" error in NetSuite, administrators must add two specific permissions to the affected user's role: "Custom Records Entries > View" under Lists, and "XXXX (Custom Record) > View" under Custom Records. This grants the necessary access.
Scenario
A user attempts to access a page associated with a custom record type in NetSuite and receives an error message indicating that higher permissions are required for custom record type XXXX. This prevents the user from viewing the intended page.
Solution
To resolve the error indicating that a higher permission is needed for a custom record type, the following permissions must be added to the user's role:
Permissions> Lists> Custom Records Entries > View
Permissions> Custom Records> XXXX (Custom Record) > View
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