ANS-0356 · SUITESCRIPT DEVELOPMENT
Identifying the Event Type for Item Receipt Creation from an RMA Record
Learn how NetSuite processes the creation of an Item Receipt when initiated from a Return Merchandise Authorization (RMA) record.
Short answer
When a user initiates the creation of an Item Receipt by clicking the 'Receive' button on an RMA record in NetSuite, the system utilizes the 'copy' event type. This specific event type is triggered during the process of generating the new Item Receipt from the existing RMA, a behavior that may also apply to other record types within NetSuite.
Scenario
Users often need to create an Item Receipt directly from a Return Merchandise Authorization (RMA) record in NetSuite. This process is typically initiated by clicking the 'Receive' button available on the RMA record's view mode. Understanding the underlying event type triggered during this action is crucial for scripting or workflow development.
Solution
When an Item Receipt is generated from an RMA record by clicking the 'Receive' button in NetSuite, the system registers this action as a 'copy' event type. This means that any scripts or workflows designed to respond to the creation of an Item Receipt in this specific manner should be configured to listen for the 'copy' event. This behavior may also be observed when creating other record types from existing records.
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