ANS-1941 · OTHER
Troubleshooting Missing Bundles on NetSuite’s Installed Bundles Page
Users may find that not all installed bundles appear on the NetSuite Installed Bundles page, potentially due to provisioning issues or specific bundle types.
Short answer
If not all installed bundles appear on the NetSuite Installed Bundles page, it may be due to licensing or provisioning. While some older or specific bundle types might not display, contacting your NetSuite Account Manager for provisioning assistance is a recommended solution for missing bundles.
Scenario
Users occasionally observe that the 'Installed Bundles' screen in NetSuite does not display every bundle that has been installed in their account. This discrepancy can lead to confusion when attempting to manage or verify the presence of specific bundles.
Solution
When certain installed bundles do not appear on the 'Installed Bundles' page in NetSuite, several factors may contribute to this behavior. Some bundles, particularly those installed under specific historical conditions or of certain types (e.g., unmanaged bundles), may not be displayed on this page. If a critical bundle is missing, contacting your NetSuite Account Manager for provisioning assistance is a recommended solution, as licensing or provisioning issues can prevent certain bundles from appearing.
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