ANS-1207 · REVENUE RECOGNITION
Why Do Sales Order and Billing Schedule Numbers Differ in NetSuite?
NetSuite users should always refer to the billing schedule record for accurate financial figures, as the sales order schedule may display unreliable data.
Short answer
The numbers on the sales order schedule are not reliable. The accurate financial information resides on the billing schedule record. NetSuite acknowledges this discrepancy, advising users to disregard the sales order schedule and rely solely on the billing schedule for correct figures.
Scenario
Users may observe discrepancies between the financial figures displayed on the sales order schedule and those on the associated billing schedule record in NetSuite. This can lead to confusion regarding which record provides the accurate financial data for billing and revenue recognition purposes. NetSuite has acknowledged this issue.
Solution
To ensure accuracy, users should always refer to the billing schedule record as the definitive source of financial information. The numbers presented in the schedule on the sales order are not reliable and should be disregarded. NetSuite's official guidance on this known issue is to prioritize the billing schedule record for all accurate financial data.
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