ANS-1779 · PURCHASE & VENDOR MANAGEMENT
Why Does a NetSuite Purchase Order Automatically Become Fully Billed?
A custom script can automatically mark purchase order items as received and billed upon creation, impacting the ability to manually close the order.
Short answer
A NetSuite purchase order automatically transitioning to 'Fully Billed' status is often due to a custom script. This script, activated when an expense item is added, automatically marks the item as received and billed. This custom process cannot be overridden by standard NetSuite configurations and requires direct examination of the custom script.
Scenario
Users may observe that a Purchase Order in NetSuite immediately changes to a 'Fully Billed' status upon creation or modification, specifically when expense items are added. This automatic status change prevents standard manual closure procedures and indicates an underlying automated process.
Solution
The automatic transition of a Purchase Order to 'Fully Billed' status is not a standard NetSuite behavior but is typically caused by a custom script implemented within the account. This script is designed to automatically mark expense items as both received and billed as soon as they are added to a Purchase Order. Because this functionality is specific to a highly customized process, standard NetSuite configurations cannot alter or override this behavior. To address or modify this process, an administrator or developer must investigate and adjust the custom script responsible for this automation.
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