ANS-0410 · SUITETAX & TAX MANAGEMENT
Why isn’t the ‘Customizing Tax Label’ feature working for per-line taxes?
This article explains a known limitation of NetSuite's tax label customization feature when per-line taxes are enabled.
Short answer
NetSuite's "Customizing Tax Label on Printed and Emailed Transaction Forms" feature does not support transactions utilizing the "per line tax" functionality. Users attempting to customize tax labels will find the feature inoperative when per-line taxes are enabled, indicating a current system limitation.
Scenario
Users attempting to customize tax labels on printed and emailed transaction forms may encounter issues. Specifically, the expected functionality for customizing these labels does not operate as intended when the transaction forms are configured to use the "per line tax" feature. This leads to an inability to apply custom tax labels in such scenarios.
Solution
The new feature Customizing Tax Label on Printed and Emailed Transaction Forms does not work with per line tax feature. This means that if a transaction form is configured to use per-line taxes, the customization of tax labels will not function.
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