ANS-1258 · SUITETAX & TAX MANAGEMENT
How to Enable ‘Per-Line Taxes on Transactions’ in NetSuite SuiteSuccess?
Understand the interaction between the 'Multiple Shipping Routes' feature and the editability of per-line tax preferences in NetSuite.
Short answer
To enable the 'Per-Line Taxes on Transactions' field, temporarily disable the 'Multiple Shipping Routes' feature. If 'Multiple Shipping Routes' is required, re-enable it after configuring per-line taxes and ensure proper setup of shipping preferences to avoid Sales Order issues.
Scenario
Users implementing NetSuite SuiteSuccess may encounter a situation where the 'Per-Line Taxes on Transactions' checkbox in the United States tax preferences is uneditable. This can prevent proper tax configuration. Additionally, incorrect handling of the 'Multiple Shipping Routes' feature can lead to significant issues with Sales Order editing and customer address retention.
Solution
To make the 'Per-Line Taxes on Transactions' field editable, first disable the 'Multiple Shipping Routes' feature.
If the 'Multiple Shipping Routes' feature is required for your NetSuite instance, proceed with the following native setup steps after initially disabling it:
Check the "Per-Line Taxes on Transactions" in the Set Up Taxes screen (for United States).
Check "Charge for Shipping" under Setup > Accounting > Shipping.
Activate the "Multiple Shipping Routes" feature.
It is crucial to correctly manage the activation and setup of the 'Multiple Shipping Routes' feature. Improper handling, especially during SuiteSuccess implementations, can lead to significant issues with Sales Orders, such as an inability to edit records or incorrect customer address retention when changing customers on a Sales Order.
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