ANS-1359 · SALES ORDER PROCESSING
How to Display Start Date and End Date on NetSuite Sales Orders?
Learn how enabling a specific NetSuite feature allows users to view and manage contract renewal dates directly on sales order forms.
Short answer
To resolve missing Start Date and End Date fields on NetSuite sales orders, enable the 'Sales Force Automation' feature. This essential configuration step ensures that contract renewal forms and related transactions display the necessary date fields for accurate tracking and management of service periods.
Scenario
Users may encounter a situation where the 'Start Date' and 'End Date' fields are unexpectedly absent from sales order forms, particularly when dealing with contract renewals. This absence prevents accurate recording and tracking of service periods directly within the sales order transaction.
Solution
To make the 'Start Date' and 'End Date' fields visible on sales orders, the 'Sales Force Automation' feature must be enabled within NetSuite. This configuration change allows the system to display these crucial date fields, supporting proper contract management and renewal processes.
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