ANS-1586 · CUSTOM FIELDS, RECORDS & FORMS

How to Display a Custom Field on a NetSuite Customer Dashboard

To display custom fields on NetSuite customer dashboards, enable the 'Show in List' option during field creation.

Short answer

To make a custom field visible in a NetSuite Customer Dashboard, ensure that the 'Show in List' checkbox is selected when creating or editing the custom Entity Field for the Customer record. This setting makes the field available for display in dashboard lists.

Scenario

Users may find that a custom field created for customer records does not appear in the Customer Dashboard as expected. This often occurs when the field's display settings are not correctly configured during its initial setup.

Solution

To ensure a custom field displays in a NetSuite Customer Dashboard, the 'Show in List' option must be enabled during the field's configuration.

  1. When creating or editing the custom Entity Field for the Customer record, locate the 'Show in List' checkbox.

  2. Check the 'Show in List' box to make the field available for display in a Dashboard List.

Expert NetSuite Support

Need help with this NetSuite issue?

Custom Fields, Records & Forms consulting and configuration support

Talk to a consultant