ANS-1687 · INVENTORY & ITEM MANAGEMENT
How to Resolve ‘No special account of type InvInTransitExt exists’ Error in NetSuite
This guide explains how to resolve an error during the Inbound Shipment Management 'Take Ownership' process by re-enabling the feature to ensure the 'External Inventory in Transit' GL account is properly created.
Short answer
The 'No special account of type "InvInTransitExt" exists' error during NetSuite's Inbound Shipment Management 'Take Ownership' process indicates a missing system-generated GL account. To fix this, temporarily disable and then re-enable the Inbound Shipment Management feature via Setup > Company > Enable Features, ensuring the 'External Inventory in Transit' account is created.
Scenario
Users attempting to perform the 'Take Ownership' process within NetSuite's Inbound Shipment Management module may encounter an unexpected error message: "No special account of type "InvInTransitExt" exists." This issue typically arises because the system-generated GL account, 'External Inventory in Transit', which serves as the debit account on the GL impact of the Ownership Transfer record, is absent from the Chart of Accounts.
Solution
The unexpected error "No special account of type "InvInTransitExt" exists" occurs when the system-generated GL account, 'External Inventory in Transit' (which serves as the debit account on the GL impact of the Ownership Transfer record), is not present in the Chart of Accounts. This issue typically arises if the account was not automatically created when the Inbound Shipment Management feature was initially enabled. To resolve this, follow these steps:
Navigate to Setup > Company > Enable Features.
Click the Transactions subtab.
Locate the Shipping & Receiving section.
Uncheck the 'Inbound Shipment Management' feature.
Click Save.It is generally recommended to delete all associated Inbound Shipment Management transactions before disabling the feature to maintain data integrity.
Refresh the page.
Re-enable the 'Inbound Shipment Management' feature.
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