ANS-0218 · PRINTING, PDF & EMAIL TEMPLATES
How to Correctly Print Custom Check Layouts in NetSuite?
Adjusting the vertical print offset in NetSuite preferences is crucial for aligning custom check forms, especially when using non-standard paper sizes.
Short answer
When custom check layouts do not print correctly, the issue often stems from an incorrect vertical print offset. Users must adjust this offset in NetSuite preferences to compensate for the custom layout's height, ensuring proper alignment on the physical check stock.
Scenario
Users attempting to print custom check layouts, such as a standard 8.5x11 inch format, may encounter issues where the printed content does not align correctly on the physical check stock. This misalignment typically occurs when the custom layout's height differs from the system's expected check dimensions.
Solution
The issue occurs when a custom check layout's height differs from the system's expected check dimensions. For instance, if a user implements a custom 8.5x11 inch check layout, and this layout is significantly taller than the system's assumed check height, the printed content may appear misaligned.
To ensure correct printing, the vertical print offset must be adjusted. This offset compensates for the difference in height between the custom layout and the system's default expectation, effectively shifting the print area downwards on the page. The adjustment amount should be proportional to the height difference.
The Vertical Print Offset setting is located at:
Home > Set Preferences > Transaction subtab > Printing section
Users should perform test prints and incrementally adjust the Vertical Print Offset value until the custom check layout prints correctly.
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