ANS-1855 · ROLES, PERMISSIONS & SECURITY
Can NetSuite Vendor Center Roles Be Accessed via the iPhone App?
The NetSuite iPhone application does not provide access for Vendor Center roles, restricting mobile functionality for external users.
Short answer
No, NetSuite's iPhone application does not currently support access for Vendor Center roles. Users attempting to log in with a Vendor Center role will find that the role is not available or visible within the mobile application, even if assigned to their NetSuite account. This limitation restricts external vendors from utilizing the iPhone app for their specific access needs.
Scenario
A user attempting to access NetSuite via the iPhone application with an assigned Vendor Center role found that this role was not visible or available for selection. This issue persisted even after confirming the Vendor Center role was correctly assigned to their NetSuite account. The expectation was that all assigned roles, including Vendor Center, would be accessible through the mobile application.
Solution
Currently, the NetSuite iPhone application does not support access for Vendor Center roles. When a user logs into the iPhone app, roles such as "employee center" may be visible if assigned, but "vendor center" roles are not displayed as an available option. This indicates a current limitation of the mobile application regarding external vendor access.
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