ANS-1640 · SALES ORDER PROCESSING
How to Copy Sales Order Item Description to Purchase Order for Drop Ship?
Discover how a specific item setting in NetSuite allows the sales order item description to be used on purchase orders for drop ship scenarios, overriding the default purchase description.
Short answer
To ensure the item description from a sales order is used on a purchase order for a drop ship transaction in NetSuite, enable the 'Copy from Sales Order' checkbox on the item record. This setting overrides the default purchase description, ensuring consistency across documents for drop ship orders.
Scenario
When processing drop ship transactions in NetSuite, users may find that the item description from the sales order does not automatically transfer to the corresponding purchase order. This can lead to discrepancies in documentation if the purchase description differs from what was presented to the customer on the sales order.
Solution
To ensure that the item description from a sales order is utilized on the corresponding purchase order during a drop ship transaction, a specific setting on the item record must be enabled. On the item record, locate and check the 'Copy from Sales Order' checkbox. Activating this setting instructs NetSuite to use the item description from the sales order, rather than the default Purchase Description, when a drop ship transaction is created.
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