ANS-1192 · ROLES, PERMISSIONS & SECURITY
How to Determine NetSuite Permission Requirements for Specific Pages?
Understand how NetSuite's 'Billing Questions' page is accessed by all roles, even those with minimal permissions.
Short answer
The 'Billing Questions' page (Setup > Company > Billing Questions) in NetSuite is universally accessible, requiring no specific permissions. Even roles created without any assigned permissions can access this page. For general permission inquiries, the official NetSuite permission usage file is a valuable resource, often searchable with CTRL+F.
Scenario
Users often seek to understand the specific permissions required to access various pages within NetSuite. A common inquiry involves determining the necessary permissions for the 'Billing Questions' page, leading to investigations into how NetSuite handles access for this particular feature.
Solution
Access to the 'Billing Questions' page in NetSuite is not governed by specific role permissions. Through testing, it has been confirmed that this page is accessible to all users, regardless of their assigned role permissions. This includes roles that have been created with no individual permissions assigned. For general permission research, the official NetSuite permission usage file is a recommended resource. This file can be searched using basic text search features (e.g., CTRL+F) to identify permissions related to specific functionalities, though descriptions may sometimes lack precision.
Expert NetSuite Support
Need help with this NetSuite issue?
Roles, Permissions & Security consulting and configuration support