ANS-0098 · SAVED SEARCHES & FORMULAS
How to Display Search Results in NetSuite Email Alerts?
Properly configure NetSuite email alerts to display dynamic search results by adding the correct placeholder.
Short answer
To ensure search results appear in a NetSuite email alert, users must explicitly include the `{results}` placeholder within the message body of the email template. This action instructs NetSuite to dynamically insert the output of the saved search into the alert, making the relevant data visible to recipients.
Scenario
Users may encounter a situation where a NetSuite email alert is configured to send notifications based on a saved search, but the actual results of that search do not appear in the email body. Despite the alert being triggered and sent successfully, the dynamic data expected from the search is missing, leading to incomplete notifications.
Solution
To ensure that search results are visible within a NetSuite email alert, the user must explicitly include the {results} placeholder in the message body of the email template. This action directs NetSuite to dynamically embed the output of the associated saved search into the email content.
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