ANS-1860 · PRINTING, PDF & EMAIL TEMPLATES

How to Insert Images into NetSuite Email Marketing Templates

Ensure images display correctly in NetSuite email templates by using reliable embedding methods.

Short answer

To insert images into NetSuite email marketing templates, upload the image to the File Cabinet, obtain its publishable URL, and then use the rich-text editor's image insertion tool to embed the URL. This ensures images are hosted correctly and visible to recipients.

Scenario

Users often need to include images, such as logos or product photos, within NetSuite email marketing templates. The challenge lies in ensuring these images are properly hosted and consistently visible to all recipients without encountering display issues or browser security prompts.

Solution

To effectively insert images into NetSuite email marketing templates, follow these steps:

  1. Upload Image to File Cabinet:

    If the image is on your local computer, upload it to your NetSuite File Cabinet.

  2. Obtain Publishable URL:

    Once uploaded, navigate to the file in the File Cabinet and copy its publishable URL. This link is essential for embedding the image.

  3. Insert Image into Template:

    • In your email marketing template, access the rich-text editor.
    • Locate and click the image insertion icon (typically represented by a picture icon).
    • In the dialog box that appears, paste the publishable URL of your image into the designated URL field.
    • Alternatively, if the image is already hosted online, you can right-click the image, select "Copy Link Address" (or similar option), and then paste this URL into the image insertion tool in your template.
    • Confirm the insertion to add the image to your template.This method ensures that images are properly referenced and displayed across various email clients and browsers.

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