ANS-0472 · ROLES, PERMISSIONS & SECURITY

How to Manage NetSuite Administrator Login Failure Notifications?

NetSuite administrators automatically receive login failure notifications, but options exist to configure additional recipients and manage email delivery for these critical alerts.

Short answer

NetSuite administrators are mandatory recipients for login failure notifications. While direct prevention for administrators is not possible without removing admin status, NetSuite's Administrative Notifications offer configurable options to add additional recipients and control email delivery, providing more flexibility than external forwarding alone.

Scenario

Users with administrator roles in NetSuite automatically receive email notifications whenever there is a failed login attempt for any user in the account. Organizations often seek ways to manage or prevent these notifications from being sent to administrators, or to redirect them to other relevant personnel.

Solution

NetSuite administrators are automatically designated as mandatory recipients for 'Login Failure notifications', which fall under the category of 'Administrative Notifications'.While it is not possible to prevent administrators from receiving these specific notifications without removing their administrator status, NetSuite now offers configurable options to manage 'Administrative Notifications'.To manage or redirect these notifications:

  1. Adjust User Roles

    To prevent a specific user from receiving these notifications, ensure their assigned role does not include administrator status.

  2. Configure Administrative Notifications

    NetSuite provides native options to designate additional recipients for 'Administrative Notifications' and to control their email delivery settings. This allows for broader distribution of these alerts to other relevant personnel without solely relying on external email forwarding.

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