ANS-0834 · OTHER

How to Request SSAE 16 or SOC 1/SOC 2 Type II Audit Reports in NetSuite?

Clients can now self-service their requests for critical audit documentation like SOC 1 Type II and SOC 2 Type II reports directly through the NetSuite 360 portal.

AreaOtherAudienceCompliance officerDifficultyBeginner

Short answer

Clients can request SSAE 16, SOC 1 Type II, or SOC 2 Type II audit reports via the NetSuite 360 interface. Provide your name, email, position, fiscal year-end, and public/private status. Ensure specific Type II reports are selected. Reports are typically delivered within 24 hours.

Scenario

Organizations often require audit reports, such as SSAE 16, SOC 1 Type II, or SOC 2 Type II, for compliance and financial reporting purposes. Previously, obtaining these reports involved contacting a NetSuite Account Manager. Clients need a clear process to access these essential documents efficiently.

Solution

To obtain an audit report, clients must utilize the self-service process within the NetSuite 360 interface. The client will need to provide the following information during the request:

  1. The requester's name, email address, and position within the company.

  2. The company's fiscal year-end.

  3. Whether the company is publicly traded or privately held.

  4. If specific 'Type II' reports (e.g., SOC 1 Type II, SOC 2 Type II) are required, ensure these are selected during the request process.NetSuite typically provides the requested report within 24 hours.

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