ANS-1446 · ONEWORLD & MULTI-SUBSIDIARY
How to Resolve Intercompany SO/PO Linking Errors with Real-Time Shipping?
Intercompany sales and purchase order linking errors with real-time shipping integration are often caused by missing or invalid addresses for subsidiary and vendor locations.
Short answer
Errors when creating intercompany sales order (SO) and purchase order (PO) links, especially with real-time shipping integration, typically occur because the associated subsidiary and vendor locations lack valid addresses. To resolve this, ensure that complete and accurate addresses are added to both the subsidiary and vendor location records.
Scenario
A user encounters an error when attempting to create a sales order (SO) and purchase order (PO) link for intercompany transactions. This issue specifically arises when real-time shipping integration is enabled, preventing the successful creation of the linked orders.
Solution
The resolution for this error involves ensuring that all relevant subsidiary and vendor locations have complete and valid addresses configured in NetSuite. The system requires these addresses to properly process intercompany transactions, particularly when real-time shipping integration is active. To fix this, navigate to the respective subsidiary and vendor records and add or update their associated locations with accurate address information.
Expert NetSuite Support
Need help with this NetSuite issue?
OneWorld & Multi-Subsidiary consulting and configuration support