ANS-1380 · WEB SERVICES & INTEGRATIONS
Why Are Disabled, Hidden, or Inline Fields Not Updatable via NetSuite Web Services?
Understand the limitations of NetSuite web services when attempting to modify certain field types, even with appropriate permissions.
Short answer
NetSuite web services do not support updates to disabled, hidden, or inline fields. Attempts to modify these field types, such as an inline field, will result in an invalid permission error, regardless of whether the field's access mode is set to 'Edit'. This behavior is a design characteristic of the NetSuite platform.
Scenario
Users attempting to update specific field types within NetSuite via web services may encounter unexpected errors. This issue commonly arises when trying to modify fields that are configured as disabled, hidden, or inline. Despite having 'Edit' access mode assigned to such fields, the system returns an invalid permission error.
Solution
NetSuite web services do not support the updating of disabled, hidden, or inline fields. This is a fundamental design characteristic of the platform. For example, when an attempt is made to update an inline field using web services, the operation will result in an invalid permission error. This occurs even if the field's access mode is configured with 'Edit' permissions.
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