ANS-0771 · PRINTING, PDF & EMAIL TEMPLATES
Why Are Line Items Missing on NetSuite Voucher Checks?
NetSuite voucher checks have a specific limitation that prevents more than 19 line items from displaying, leading to incomplete payment documentation.
Short answer
NetSuite voucher checks are designed to display a maximum of 19 line items. If a check has more than 19 associated line items, any items beyond this limit will not be printed on the voucher. This limitation explains intermittent issues where line items are missing, as it only occurs when the transaction exceeds the specified item count.
Scenario
Users occasionally encounter situations where certain line items are unexpectedly absent from printed NetSuite voucher checks. This issue often appears intermittently, affecting only some checks while others print correctly. The discrepancy leads to incomplete payment records and potential confusion regarding transaction details.
Solution
The absence of line items on NetSuite voucher checks is typically due to a system limitation. NetSuite's voucher check functionality is designed to accommodate a maximum of 19 line items per check. When a single check is associated with more than 19 line items, any items exceeding this threshold will not be displayed or printed on the voucher. This inherent design explains why the issue manifests intermittently, occurring only when the transaction's line item count surpasses the 19-item limit.
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