ANS-1688 · WEB SERVICES & INTEGRATIONS
Why Are OpenAir Expense Reports Converting EUR to USD Upon Export?
Ensure accurate currency conversion between OpenAir and NetSuite by correctly configuring the user's default currency setting.
Short answer
To prevent OpenAir expense report amounts from converting from EUR to USD during export to NetSuite, verify the user's currency setting on their user record within OpenAir. If the user's default currency is set to USD, the system will automatically perform the conversion. Adjust the user currency to EUR to maintain the original expense report currency.
Scenario
Users may encounter a situation where expense report amounts created in OpenAir in EUR are unexpectedly converted to USD when exported to NetSuite. This automatic currency conversion can lead to discrepancies and incorrect financial reporting if not addressed. The issue typically arises when the system performs an unintended currency translation during the data transfer process.
Solution
To resolve the issue of OpenAir expense report amounts converting from EUR to USD upon export to NetSuite, follow these steps:1. Verify that the user currency on the user record is set to the EUR currency. If the user currency is set to USD, the system will convert the EUR expense report amounts to USD when the data is exported from OA to NS.
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