ANS-1606 · PURCHASE & VENDOR MANAGEMENT
Why is the Bank Account Missing on the Pay Bills Page in NetSuite?
Ensure vendor payment bank accounts appear correctly on the Pay Bills page by verifying a key accounting preference setting.
Short answer
To resolve a missing bank account on the NetSuite Pay Bills page, navigate to Accounting Preferences, then the General Subtab. Confirm that the 'Default Vendor Payments to be Printed' checkbox within the Account Payable section is selected. This setting ensures that bank accounts are available for selection when processing vendor payments.
Scenario
Users may encounter a situation where the bank account field is unexpectedly absent when attempting to process payments on the NetSuite Pay Bills page. This prevents the selection of a bank account for vendor payments, hindering the completion of the payment process.
Solution
To ensure bank accounts are visible and selectable on the Pay Bills page, perform the following steps:
Access Accounting Preferences by navigating to Setup > Accounting > Accounting Preferences.
Select the General Subtab.
Within the 'Account Payable' section, verify that the 'Default Vendor Payments to be Printed' checkbox is selected.
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