ANS-0608 · ROLES, PERMISSIONS & SECURITY
How to Control Access to the “Print Picking Ticket” Button in NetSuite?
NetSuite users can restrict the visibility of the "Print Picking Ticket" button by managing specific role permissions related to sales orders and fulfillment.
Short answer
To restrict access to the "Print Picking Ticket" button in NetSuite, ensure that the user's role has both "Sales Order" and "Fulfill Orders" permissions. If a role has "Sales Order" but lacks "Fulfill Orders" permission, the print option will not be visible, effectively controlling access for specific user groups.
Scenario
Organizations often need to control which user roles can access specific functionalities within NetSuite, such as printing pick tickets. When users with certain roles are unable to see the "Print Picking Ticket" button, it indicates a need to review and adjust their assigned permissions.
Solution
To enable or restrict access to the "Print Picking Ticket" button for specific roles, administrators must ensure that the role possesses both of the following permissions:
Sales Order
Fulfill OrdersIf a role is configured with access to the Sales Order permission but lacks access to the Fulfill Orders permission (which can be managed via Setup > Users/Roles > Manage Roles), the option to print picking tickets will not be displayed to users assigned that role. Therefore, to grant access, both permissions must be present within the role's configuration.
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