ANS-0826 · INVENTORY & ITEM MANAGEMENT
How to Display Backordered Items on NetSuite Picking Tickets?
Learn how to configure NetSuite's Accounting Preferences to ensure all uncommitted items, including backorders, are visible on picking tickets.
Short answer
To display backordered items on NetSuite picking tickets, enable the "Show Uncommited Items on Picking Ticket" setting in Accounting Preferences. This configuration ensures that all uncommitted inventory, including backordered stock, becomes visible on generated picking tickets, facilitating comprehensive order fulfillment and inventory management.
Scenario
Users may encounter situations where picking tickets do not display items that are currently backordered. This can lead to incomplete visibility of order fulfillment requirements and potential delays in processing customer orders. The objective is to ensure that all items, including those not yet committed, are clearly visible on picking tickets.
Solution
To ensure backordered items are displayed on NetSuite picking tickets, follow these steps:
Navigate to Setup > Accounting > Accounting Preferences.
Locate and enable the checkbox for "Show Uncommited Items on Picking Ticket".This setting will include uncommitted items, which encompasses backordered items, on the picking ticket. While this configuration may display more than just backordered items, it is the only available setting to achieve visibility for backordered stock on picking tickets.
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