ANS-0642 · PRINTING, PDF & EMAIL TEMPLATES
How to Include Non-Inventory Items on Printed NetSuite Transactions?
Configure NetSuite accounting preferences to ensure all item types, including services and discounts, appear on printed forms.
Short answer
By default, NetSuite prints only inventory items on transactions. To include non-inventory items such as services, discounts, and descriptions, enable the 'Show Non-Inventory Items on Printed Forms' option. This setting is found under Setup > Accounting > Accounting Preferences, within the Order Management tab, ensuring all relevant items appear on printed documents.
Scenario
By default, NetSuite transactions, such as invoices or sales orders, are configured to display only inventory-type items when printed. This can lead to incomplete documentation when transactions include non-inventory items like services, discounts, or descriptive items, which are not visible on the printed forms.
Solution
By default, NetSuite transactions are configured to print only inventory items. To ensure that non-inventory items, including services, discounts, and descriptive items, also appear on printed forms, a specific accounting preference must be enabled.To configure this setting:
Navigate to Setup -> Accounting -> Accounting Preferences.
Select the Order Management tab.
Locate the preference 'Show Non-Inventory Items on Printed Forms'.
Set this preference to 'T' (True).When 'Show Non-Inventory Items on Printed Forms' is set to 'F' (False), non-inventory items such as discounts and services will not be displayed on printed transactions.When 'Show Non-Inventory Items on Printed Forms' is set to 'T' (True), non-inventory items such as discounts and services will be included on printed transactions.
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