ANS-0505 · PROJECT MANAGEMENT
Why Are Email and Address Fields Missing on NetSuite Project Records?
NetSuite's Advanced Project feature affects the presence of email and address fields on project records.
Short answer
When the Advanced Project feature is enabled in NetSuite, the standard fields for entering an Email address or physical Address directly on the project record are not available. This is an expected system behavior resulting from the specific design of the Advanced Project functionality within NetSuite.
Scenario
Users may observe that the standard fields for entering an email address or physical address are absent when attempting to input contact information directly onto a NetSuite project record. This situation typically occurs when the 'Advanced Project' feature is actively enabled within the NetSuite environment, leading to confusion regarding data entry options.
Solution
The absence of Email and Address fields on NetSuite project records is an intended behavior when the 'Advanced Project' feature is enabled. NetSuite's design, with Advanced Project active, does not provide an option to enter this contact information directly on the project record itself. This is by design and not indicative of an error or misconfiguration.
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