ANS-1486 · CUSTOM FIELDS, RECORDS & FORMS
Why Custom Fields Do Not Appear in NetSuite Saved Searches?
Troubleshoot common reasons why recently created custom fields may not be visible for selection in NetSuite saved searches.
Short answer
If a new custom field isn't appearing in NetSuite saved searches, ensure 'Store Value' is checked, clear your browser cache, or try a different browser. If still not visible, attempt to access it via a formula. Occasionally, a brief delay may occur for system synchronization.
Scenario
Users may encounter a situation where a newly created custom field in NetSuite does not appear as an available selection when building or editing a saved search. This can prevent the field from being used in search results, criteria, or summaries.
Solution
When a custom field is not visible in a NetSuite saved search after its creation, consider the following actions to resolve the issue:
Ensure the custom field is configured with "Store Value" checked.
Clear your web browser's cache and reload the NetSuite page. This action frequently resolves visibility issues.
Attempt to access NetSuite using an alternative web browser.
If the field remains unavailable for direct selection, try to reference it using a formula within the saved search.
Allow some time for NetSuite's background processes to synchronize the field data. While specific timing can vary, this process typically ensures the field becomes available.
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