ANS-0537 · ROLES, PERMISSIONS & SECURITY
How to Access Newly Assigned Roles in NetSuite
Newly assigned NetSuite roles require a re-login to become available.
Short answer
When a new role is assigned to a NetSuite user, it will not immediately appear in their list of available roles. To access the newly assigned role, the user must log out of NetSuite and then log back in. This refreshes the user's session, making the new role selectable.
Scenario
A NetSuite administrator assigns a new role to a user. The user attempts to switch to the newly assigned role but finds it is not immediately available in their list of selectable roles.
Solution
When a new role is assigned to a NetSuite user, the newly assigned role will not immediately appear in the list of available roles. To ensure the new role is accessible, the user must perform the following steps:
Log out of the current NetSuite session.
Log back into NetSuite. After logging back in, the newly assigned role will be available for selection via the 'Change Roles' option, typically found by hovering over the user's name and current role in the upper-right corner of the page.
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