ANS-1497 · WEB SERVICES & INTEGRATIONS
How to Manage Google Drive Notifications for Slack and Email
Google Drive notification settings are managed directly within Google Drive's web interface, impacting both email and integrated applications like Slack.
Short answer
Google Drive notifications, including those affecting integrations like Slack, are configured directly within the Google Drive web interface. Users can adjust their notification preferences by accessing settings, navigating to the 'Notifications' section, and unchecking unwanted alert types. Document owners and mentioned users receive specific notifications based on their settings.
Scenario
Users often receive excessive notifications from Google Drive, either directly via email or through integrated applications such as Slack. This can lead to information overload and a desire to streamline communication. The challenge lies in identifying the correct location to manage these notification preferences effectively.
Solution
Google Drive notifications, including those that impact integrations like Slack, are managed directly within the user's Google Drive account settings. The GDrive Baby integration in Slack is linked to the Google account of the individual who authorized the integration, meaning notification configurations must be adjusted within Google Drive itself, not within Slack.
Open Google Drive in a web browser.
In the top right corner, click the Gear icon.
Select 'Settings'.
Navigate to the 'Notifications' section.
Uncheck the boxes for the notification types you wish to disable.Additional Information on Comment Notifications:Document owners may receive email notifications for comments, but this is a configurable setting, and users have granular control over their comment notification preferences.For documents within Shared Drives, specific notification behaviors may vary.To ensure a user receives an email notification for a specific comment, they can be mentioned directly within the comment. While tagging with
+theiremail@gurussolutions.comstill functions, the more common and widely documented method for mentioning users is to use@followed by the user's name or email.
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