ANS-1625 · INVENTORY & ITEM MANAGEMENT
Why NetSuite Prevents Drop Shipping When Quantities Are Fully Committed
Understand how the 'Include Committed Quantities' preference impacts drop shipment eligibility in NetSuite's Accounting Preferences.
Short answer
NetSuite prevents drop shipping for sales order lines with fully committed quantities when the 'Include Committed Quantities' preference is disabled. This setting, found in Accounting Preferences under the Drop Shipment section, determines if committed stock affects drop shipment eligibility. To allow drop shipping of committed items, this preference must be enabled.
Scenario
A user attempts to create a drop shipment for a sales order line, but NetSuite prevents the action. This occurs despite the item being available, leading to confusion regarding the system's behavior when quantities are already committed.
Solution
NetSuite's behavior regarding drop shipments for committed quantities is controlled by a specific accounting preference. When the 'Include Committed Quantities' preference is disabled in the Accounting Preferences (Drop Shipment section), NetSuite will not allow a drop shipment to be processed if the entire quantity for that sales order line is already committed. To enable drop shipping for items with committed quantities, ensure this preference is enabled.
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