Changing the account on a closed vendor bill or customer invoice in NetSuite unlinks applied payments, reverting the transaction to an open status in the A/P or A/R…
NetSuite credit card transactions may default to 'Charge' if the 'Auto Fill Transactions' preference is enabled for the user. This preference remembers the last transaction type for a…
An Item Fulfillment in NetSuite may lack GL impact if it's for a Dropship Order, if the items are not designated as Inventory Items, or if the inventory…
The 'Debit amount 0' error from a NetSuite GL plug-in indicates that the system is attempting to write a zero amount to a custom GL line. This typically…
When NetSuite's bank reconciliation does not match the balance sheet, first confirm the balance sheet's accuracy. Then, review past reconciliation statements for discrepancies. If differences are found, re-reconcile…
A NetSuite cash refund account reverts to 'Unapproved Customer Payments' when the selected payment method is a credit card and the 'Credit Card Approved' checkbox is unchecked. Ensure…
Bank accounts may not appear in NetSuite's Match Bank Data page due to a required setting introduced in NetSuite 2021.1. To resolve this, navigate to the specific bank…
To ensure credit card accounts appear in the account drop-down menu when processing payments or credits in NetSuite, users must enable the 'Expand Account Lists' preference. This setting,…
If a Subscription Plan is not visible when creating a new subscription, the most common cause is the absence of a Price Book configured in the customer's currency.…
The 'Maximum Lines' field on the Payment File Format must be set to a positive integer. Leaving it blank (default) will prevent the positive pay submission from generating…
NetSuite Statistical Schedules may not post new journal entries if an execution for the current period is detected in the system's logs. This behavior can influence the 'next…
To populate the customer list on NetSuite expense reports, verify that 'Bill Costs To Customers' is enabled under Setup > Company > Enable Features > Transactions. Additionally, confirm…